Delivery Policy

Delivery on Honda Equipment

We offer parcel delivery on select Honda generators, water pumps and tillers. Check the item listing for details. Each product listing either shows "Store Pickup Only" or "Delivery Available". Products listed as "Delivery Available" can be shipped via parcel delivery to any of the lower 48 states except for CA. Select products like the EU2200 generator are listed with "Free Shipping Available", this means that free delivery to your door is included at no additional cost! For all other items please go to the first page of the check out and enter your delivery address to calculate the shipping cost.

Free Local Delivery on Select Honda Equipment

We offer free delivery within 30 miles of our dealership on certain Honda equipment like the FRC800 tiller and Honda generators over 4500 watts that may be difficult to transport in your car. This delivery is done by our staff so we can ensure the products arrive safely and give any necessary operating instructions. The following Honda products eligible for this service Generators: EU7000is, EM5000SX, EM6500SX, EB5000, EB6500, EB10000. Tillers: FRC800.

Delivery on parts and accessories

We offer parcel delivery to the lower 48 state (except CA) on most Honda parts and accessories. We ship parts and accessories via the following carriers: USPS, UPS, FedEx, SpeeDee, and CWA transport. To calculate the shipping cost please lookup the parts via our convenient parts locator and add them to the cart. Then go to the first page of the checkout and enter your address. After entering your address, you will be able to see the cost of the different shipping options and select the one you want.

Call us at (715) 257-7233 with any questions about our delivery policy.

Return Policy

Parts returns will be accepted within 30 days of the delivery date providing they are new AND in the original packaging. Returns will not be accepted if the parts have been installed or damaged. Customer pays return shipping unless the return is due to an error by Wenger Equipment LLC. Returns on special order items & opened electrical parts will NOT be accepted. Returns on units (generators, pumps, lawn mowers, tillers etc.) are not normally accepted (exceptions to the unit return policy may be made by management on a case-by-case basis).

Call us at (715) 257-7233 for information about our return policy.

Shipping Policy

We offer parcel delivery to the lower 48 states (except CA) on most Honda parts and accessories as well as select Honda units listed with "Delivery Available". In stock units and parts will ship on the next business day after you place the order. Our parcel carriers will normally deliver your order within 1-5 business days (depending on your location and the carrier you select) after it ships.

To calculate the shipping cost please add the units or parts to the cart and click "checkout". On the first page of the checkout enter your address. After entering your address, you will be able to see the cost of the different shipping options and select the one you prefer. NOTE: Name, email, and phone number are required to place the order, but you do not need to enter them to determine shipping cost.

Back orders

Most items that are not in stock will ship within 10 business days. If Honda is out of stock, we will contact you with an estimated delivery date and give you the option to cancel if the time frame is not acceptable to you.

We ship via the following carriers: USPS, UPS, FedEx, SpeeDee, and CWA transport. We reserve the right to use the most cost-effective shipping method for the delivery time frame you requested. NOTE: We will always contact you first to get your consent if the change results in a longer delivery time period than the carrier you originally selected.

Call us at (715) 257-7233 for information about our shipping policy.